The emergence of cloud services in the digital era is progressing at an incredible pace. Businesses have begun to use cloud services to improve their operations, and other businesses will soon follow suit. A research report indicated that cloud computing is expected to account for 13% of the Philippine IT services market by 2020, driven by government agencies and SMEs.
In a country prone to national disasters, coupled with the current pandemic, and with MSMEs serving as the backbone of the economy, it only makes sense that cloud computing is a key solution to achieving not just business continuity, but a better recovery for the economy in the Philippines. Medium and SME enterprises have reiterated the importance of adopting cloud technology to minimise operational disruptions and ensure data safety amidst uncertain times for businesses in the financial services industry.
Recently experts were brought together from the central bank of the Philippines, Bangko Sentral ng Pilipinas (BSP), Business Continuity Managers Association of the Philippines (BCMAP) and other SMEs enterprise to introduce other businesses the fundamentals of building an organisation’s business continuity program and harnessing the power of cloud technology, to back up crucial data and enable swift recovery from any disaster.
The Philippines, along with the rest of the world, have fallen into recession, as mobility restrictions due to the pandemic and the lockdowns have slowed down, if not stopped, business operations. In fact, research published in Q4 of 2020 shows that 71% of MSMEs surveyed in the country were forced to halt operations, while the Department of Trade and Industry reported that an estimated 90,000 MSMEs remained closed.
The pandemic emphasised the importance of strengthening financial institutions under the supervision of the BSP in order to meet the increased demands of both customers and employees. BSP-supervised financial institutions augmented their technological capacities by migrating to cloud-based platforms and solutions, in order to address the increased digital demands of their customers and support remote work from home arrangements of their employees.
If the Philippines adopted a cloud computing model, there are numerous potential opportunities. As this cost of new technology would be shifted to service providers, IT users would no longer have to bear it. The country would be able to harness the power of the internet to democratise its access to new technology while making significant economic strides.
With cloud computing, businesses can store and access files and software, especially large ones, without necessarily buying a physical server, saving them office space and cost. Office personnel can also work from home or anywhere else other than their usual workplaces.
Businesses can continue to perform their tasks from any location and conveniently access necessary data as long as an internet connection is available. In addition, cloud tech enables employees to better manage their workflows through improved communication and team collaboration while accessing data from a centralised location. This can prevent organisations from halting operations even in challenging situations such as work suspension and calamity.
The Philippines is a country that believes in IT. Filipinos have a high interest in technology and are eager to learn new computing systems. This positive attitude gives a lot of hope to the future of cloud computing. It also helps that the country already has a talented IT workforce that is comfortable with the predominately English language that dominates the internet.