Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
The Philippines Pushes Digitalisation for Social Welfare
A new initiative to put digitalisation for social welfare and development in the Philippines aligns with several other efforts such as in agriculture, city traffic, and trade.
Thailand Creates Framework for Digital ID Enactment
ETDA discussed a framework with six other ministries to address interoperability and to establish a shared common understanding to better implement a digital ID..
Ho Chi Minh City, Vietnam to Digitise All Public Services in 2023
Apart from all public services going online this year, the municipal Department of Info & Com aims to deploy digital citizenship and adopt unified mobile applications so that people and businesses can use public services anywhere and anytime.
Digitalisation to Single Ticketing System in the Philippines
Single ticketing systems have helped the Metro Manila city ease motorists’ infraction as they can now pay for their traffic-related violations digitally with no driver’s license confiscation during the stops or ticketing.
Online Platform to Ease Local Vendor Processes in the Philippines
The Quezon City government implemented an online reservation system for the market vendor to ease the rent booking and collecting process, eliminate red tape and lack of transparency and take note of infractions committed by vendors.
The Philippines Looking to Ease Online Taxes Payment for Diaspora
To facilitate better and easier payment of taxes on properties and other estate taxes, a Philippine senator wants to let overseas workers and non-residents access the national online payment system.