Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Indonesia Adds Seven Digital Public Service Malls in Central Java
Additional digital public service malls in Central Java province is intended to improve and simplify public service quality for various citizens’ social problems.
The Philippines Expands Digital Payment for Insurance and Loans
The Philippines is giving access to additional secure, accessible, user-friendly digital payment channels for users of GSIS active members to pay insurance and loans.
Vietnam: Chip-Based ID Cards for Healthcare Services
Data from the Vietnam Social Security (VSS) agency shows that around 11.8 million people in Vietnam have used their chip-based ID cards to access healthcare
Indonesia to Accelerate Digital ID Adoption
The digital ID initiative was rolled out last year in Indonesia, and the government urged relevant stakeholders to speed up the transition process to better serve citizens.
The Philippines Approves Bill to Promote Digital Payments
The House Committee on Banks and Financial Intermediaries approved the “Use of Digital Payments” act to promote the universal use of safe and efficient digital payments in financial transactions in the Philippines.
Indonesia to Amend Electronic Information and Transactions Act
The second amendment of UU ITE revoked 10 points in Electronic Information and Transactions act to align with the new Criminal Code and as a response to community dynamics.