Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
EKSKLUSIF! GovWallet, Dompet Digital Singapura Efektif Salurkan Dana Bansos
Dompet digital GovWallet efektifkan pengelolaan bantuan sosial di Singapura, mempercepat penyaluran dan mencegah kebocoran dana.
Thailand Aiming for a More Inclusive Digital Economy
The government organised roundtables to address several digital economy regulations, create an e-workforce ecosystem and the digital inclusion of people with disabilities and the elderly to have a more comprehensive development of the nation.
EXCLUSIVE! Technology to Engage the Community
Many technologies can be used to engage with the community but the key for CrowdTaskSG is to find the best one that can create meaningful connections.
EKSKLUSIF! CrowdTaskSG: Tarik Partisipasi Warga Lewat Gim untuk Bangun Singapura
Tim CrowdTaskSG berhasil menggunakan gamification untuk mengajak warga lebih aktif berpartisipasi membantu pemerintah dalam membangun Singapura.
Integrated Portal to Access Government Services in Indonesia
A new portal that will serve as a unified online hub for public services will soon allow citizens to access multiple services with a single login, eliminating the need to maintain separate accounts for each as part of the government’s efforts to improve citizen experience.
Indonesia’s Roadmap for an Agile Digital Bureaucracy
The country is looking to sharpen its Bureaucratic Reform Road Map 2020–2024 to encourage digital bureaucracy that is agile, collaborative and accountable in order to offer better engage and serve citizens.