Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
eGov Super App to Launch in the Philippines
The Department of Information and Communications Technology announced that it will deploy a single operating system for all government transactions and launch the BroadBand ng Masa Programme to bridge the digital divide in the Philippines.
Mobile Towers Enhance Rural Connectivity in New Zealand
The government is committed to bridging the digital divide and ensuring access to fast, reliable broadband for rural communities. With an additional $43 million allocated from Budget 2022, the total investment in improving rural broadband capacity has exceeded $100 million.
LifeSG App: Simplifying Access to Singapore’s Digital Government Services
The revamp of the LifeSG app is part of the Singapore government’s ongoing efforts to enhance digital services and provide citizens and residents with a seamless and convenient experience.
New Zealand Commits to Bridging Digital Divide for Seniors
Six digital training providers will deliver essential digital skills courses to up to 5,000 learners. The expanded programme includes evaluation funding and will provide seniors with the skills needed to navigate the online world confidently, including online banking and staying connected with loved ones.
Indonesia to Update Cybercrime Laws with Second Amendment to ITE Law
The second amendment to the Information and Electronic Transactions Act will be referred to the Budapest Convention on Cybercrime and updated criminal law provisions.
Digital Signatures: The Key to Vietnam’s Comprehensive Digital Transformation
The free digital signature booth initiative provides citizens with free digital signatures on weekends until Dec 2023, encouraging the use of remote digital signing services for electronic procedures.