Citizen Experience
Digital Inclusion: Engaging the Elderly in Thailand
Thailand’s Community Digital Centres Advancing Inclusion
LDS NZ New Interface Elevating User Experience
LINZ Data Service undergoes a significant transformation with a new user interface that enhances user experience, introduces new features and provides personalised and efficient data exploration capabilities.
India: Cashless Treatment for CGHS Beneficiaries
Three medical institutes in the country will now offer cashless treatment services for beneficiaries of the Central Government Health Scheme. The move reduces time and paperwork by eliminating the requirement for beneficiaries to submit individual reimbursement claims and follow up for approvals.
NANDI Portal Facilitate Veterinary Product Approval
DAHD’s launch of the NANDI portal aims to enhance transparency and efficiency in the regulatory approval process for veterinary products, facilitating coordination between departments, committees, and applicants in India.
India’s Digi Yatra App Crosses 1 Million Installations
Digi Yatra, the digital air travel application launched in 2022, has garnered over one million installations, with significant adoption in New Delhi, Bengaluru, Varanasi, Vijayawada, Kolkata, Hyderabad, and Pune.
Revolutionising Public Service Delivery in Indonesia
Indonesia launches the Digital Public Service Mall (MPP) to accelerate and enhance the efficiency of public service delivery, embracing digital transformation and promoting transparency while reducing corruption.
SimplyGo: Integrating EZ-Link and TransitLink Services
The Land Transport Authority announces the consolidation of EZ-Link and TransitLink services under the “SimplyGo” branding, providing commuters with a seamless experience across platforms and customer service centres.