Citizen Experience
Digital Inclusion: Engaging the Elderly in Thailand
Thailand’s Community Digital Centres Advancing Inclusion
Taiwan to Launch Short Code SMS Platform
Taiwan’s Ministry of Digital Affairs (moda) has set to launch a dedicated short-code SMS platform, using the memorable “111” code which aims to combat government impersonation SMS scams and enhance digital security.
Enhancing Remote Patient Care and Access
RFDS has introduced the RFDS Electronic Health Record, a real-time data-sharing system that improves remote patient care, facilitating timely medical decisions, and efficient communication between airborne and ground medical teams.
Changi Airport Group’s Innovation Journey
Changi Airport Group’s CAG Accelerator programme drives innovation by connecting employees with resources and expertise, fostering a culture of problem-solving, collaboration, and transformation to position the organisation as Singapore’s most innovative enterprise.
Thailand’s Data-Driven Public Services
Data enhancement’s role in fostering growth and efficiency exemplified by the collaborative partnership between the Digital Government Development Agency and the Office of the Administrative Courts is revolutionising administrative processes and ensuring seamless service delivery to citizens.
Singapore Navigating the Digital Future
At the G20 Digital Economy Ministers’ Meeting in India, Singapore’s Minister for Communications and Information, Josephine Teo, promoted start-ups at the Digital Innovation Alliance Summit and highlighted Singapore’s commitment to digital infrastructure, security, and skilling.
Malaysia Digitalising Government Services
MIDA’s modernisation of licenses and certificates through digital trustmarks and QR codes aligns with government efforts, propelling Malaysia into a secure and efficient digital era and revolutionising service accessibility.