Citizen Experience
Digital Inclusion: Engaging the Elderly in Thailand
Thailand’s Community Digital Centres Advancing Inclusion
AI-Based Chatbot to Support Indian Farmers
The Ministry of Agriculture and Farmers Welfare has integrated an AI-based Chatbot into an app for a government scheme to financially support farmers. It offers information about application status, payment details, and eligibility inquiries.
Anti-Spam Initiatives Reshape Vietnam Telecom Sector
The nation has reduced the sale of spam and unauthorised SIM cards through stringent measures, leading to positive outcomes in the country’s telecom market, including decreased sales of junk SIM cards and improved control over SIM card distribution.
Singapore to Introduce Passport-Free Departures
Singapore’s Changi Airport is set to launch an automated immigration clearance system in 2024, revolutionising travel with biometric data, eliminating the need for physical passports, and enhancing both convenience and security for passengers.
Vietnam’s Nationwide Digital Transformation Centres
The government is establishing digital transformation centres in cities and provinces across the country, aiming to provide guidance, business-oriented applications and resources to facilitate embracing digitalisation.
Digital Inclusion in the Age of Emerging Tech
TRAI has released a consultation paper to address concerns regarding the accessibility and affordability of services that rely on broadband connections, particularly among marginalised communities.
Singapore’s Approach to Digital Health Certificates
GovTech introduces Notαrise, a groundbreaking digital healthcare verification platform in Singapore, enhancing the integrity and accessibility of health certificates through advanced technology and open-source solutions