Citizen Experience
Digital Inclusion: Engaging the Elderly in Thailand
Thailand’s Community Digital Centres Advancing Inclusion
Propelling Malaysia into the Digital Future
SAYA DIGITAL spearheads Malaysia’s digital transformation, fostering inclusivity and proficiency across all demographics through various initiatives and comprehensive programmes empowering individuals and businesses in a digital era.
Taiwan Elevates Citizen Service Resilience, Experience
Taiwan’s Ministry of Digital Affairs enhances government service resilience and user experience through its strategic Digital Cruise Programme, conducting health checks on vital systems and fostering a culture of continuous improvement and autonomy.
The Philippines: Local Government Adopts Paleng-QR Ph Plus
The province of Pangasinan in the Philippines adopts Paleng-QR Ph Plus, a modern payment initiative, accelerating digital transactions and enhancing financial inclusivity in public markets and utility vehicles, aligning with national goals for digital transformation.
Indonesia Advances Digital Transformation Initiatives
PANRB has led a strategic meeting with BUMN Peruri, emphasising its pivotal role in realising GovTech Indonesia, highlighting challenges and the significance of recruiting digital talents in GovTech transformations.
Malaysia’s Digital Roadmap for Driving Services
The Malaysian government introduces online renewal options for driving licenses and road tax, promoting digital adaptation. Rebate incentives and user convenience enhance the initiative’s success and acceptance.
New Zealand’s Seamless Transit Experience
New Zealand is revolutionising public transportation through digital integration to provide real-time data to passengers, highlighting the broader vision for Dunedin’s future public transport and showcasing the potential impact of technology on the region’s transit experience.