Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Almost All Electricity of Vietnam Users Shift to Cashless Payments
Over 93% of electricity customers have shifted to cashless payment so far and Vietnam’s cashless payment market is expected to grow strongly in the next three to five years as mobile money and e-wallets gain popularity.
QR Code in China Helps Lost Elderly
The number of cases of lost elderly in China has dropped significantly with the development of a QR code on a plastic gadget allowing people to reach the emergency contact of the carrier immediately.
Mississippi, U.S. Launches Digital Driver’s License
The American state-created digital identification allows Mississippians to use a digital driver’s license as a legal form of ID.
Singapore Develops Industry Connect Office to Support Industry 4.0
Singapore’s JTC Corporation has launched its Industry Connect Office in Jurong Innovation District that will assist businesses in their digital transformation initiatives and accelerate Singapore’s Industry 4.0 journey.
Taipei Rolls Out New Digital System for Accessing Municipal Services
To accommodate the need of the less digitally savvy population, Taipei launched a new digital system in which those less familiar with smart devices can simply verify their identities, acquire supplies and register for events regardless of the digital divide.
China Encourages More Government Services to Go Digital
In an effort to digitalise more government services, China has developed a guideline that pushes the integrated online system that has high-demand services in many key areas, such as education and healthcare.