Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Philippine National Tax Research Centre Expands Online Portal Capabilities
The centre is developing the existing online incentives application portal to allow electronic submissions of reports, enabling the government to better review and analyse the impact of investment incentives.
Vietnam’s Population Database to be Optimised for National Digital Transformation
Old and new versions of citizen IDs will be integrated, enabling the e-identification of all citizens and is expected to serve administrative procedures and online public services supply and socio-economic expansion.
Reserve Bank of India Introduces Framework for Offline Digital Payments
The Framework is an attempt to boost digital payment penetration in rural and semi-urban areas as offline digital payment means a transaction that does not require internet or telecom connectivity.
Social Security Institutions Launch Digitalisation Programme to Rev Up Delivery Of Frontline Services in the Philippines
National institutions continue to digitalise their systems, including electronic filing of benefit claims and loan applications, to further streamline and boost the delivery of frontline services, especially amid COVID-19.
Protecting Mobile Users from Security Threats through LA Secure App
The mobile security app protects people in L.A. County from cybersecurity threats, such as inadvertently opening malicious links and accessing rogue networks on public Wi-Fi systems.
Ohio Adopts Cloud-based Single Sign-on Solution for Unemployment Claims
The OH|ID gives users a trusted identity they can use for unemployment benefits while offering state agencies enterprise-level identity proofing services.