Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Philippine Bureau of Internal Revenue Plans 49 Projects for Digitalisation
Digital transformation programmes, which have expanded the range of electronic payment channels for taxpayers to file and pay taxes, enabled the bureau to continue collecting taxes amid mobility restrictions.
EXCLUSIVE: Sascha Giese, Head Geek at SolarWinds, on Modernising the Delivery of Citizen Services in Singapore
Sascha provides insights on modernising citizen services during a culture shift to remote work and discusses how to maintain cyber resilience with a zero-trust model.
Vietnam Agriculture Ministry Links to National Single Window System
The ministry will link 100% of its administrative procedures to the National Single Window system in the first quarter of 2022 to handle administrative procedures online to enhance transparency and save time and costs.
Odisha, India Launches AI-Based Online Life Certificate System for Pensioners
The online service for the verification of identity and submission of life certificates for pensioners of the state government will be of immense help as users can submit their identification and life certificates digitally.
China Pushes for Broader Use of Digital Currency
The nation aims to make the digital yuan available more broadly by launching an app to allow users to sign up and use the digital currency and introducing the digital yuan in the Beijing Winter Olympics.
Taiwan University Unveils Heart Arrhythmia Detection App
NTUH researchers and a tech company launched an app that monitors the regularity of the heartbeat and records abnormal heart rates with 95% of accuracy.