Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Accelerating New Digital Talent Indonesia
To increase the use of technology to build a strong digital economy, Indonesia has made various efforts to accelerate the creation of new digital talent through improving digital infrastructure, training, to issuing regulations.
Australia Post Completes Major Network Upgrade
The 2-year upgrade improved internet connectivity across 4000 post offices, deliveries facilities and support offices Australia-wide and included the deployment of a new data network for enhanced Wi-Fi connectivity.
Western Australia Releases First Digital Strategy Roadmap
This first Digital Roadmap aims at outlining the government’s key initiatives implementing the State Government’s Digital Strategy 2021-2025 and includes 22 initiatives across 12 agencies helping to progress the strategy.
U.S. Government Agencies Launch New Online Services
To support U.S’ noncitizen service members, veterans and their families, the government launched two new online resources so they can easily find any needed forms and resources.
EXCLUSIVE: Sascha Giese, Head Geek, SolarWinds on Optimising and Securing National Digital Identities for Increased Demand in Public Services in Singapore
Sascha elaborates on optimising and securing National Digital Identities to increase citizens’ trust and provides insights on methods and tools to manage sensitive data securely and reliably.
Indonesia Encourages Positive Use of Digital Space
Apart from expanding access, Indonesia wants to ensure that the internet is used positively and productively by every citizen by providing a digital literacy programme.