Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Effective Digital Programmes for Good Customer Experience in the U.S.
Cloud-based CX platforms can integrate data from multiple sources to give government IT managers a single source of truth on the effectiveness of their services and programs.
Philippine Commission on Elections Partners with Tech to Empower Voters
The Commission on Elections is getting a tech boost from Big Tech to ensure smooth and efficient experiences in the upcoming elections.
China’s Fourth State 5G Carrier Ready for Service
A new state-backed 5G operator announced its plans to start operating a new line of mobile network services starting mid-May, giving the Chinese its fourth carrier.
EXCLUSIVE: Digital to the Core – Keeping Citizens at the Heart of Digital Transformation
Delegates convene to discuss ways to modernise and transform citizen experiences and a strong digital government
New Zealand Central Bank Starts Work on Digital Currency
Reserve Bank of New Zealand has made public their plans to design a Central Bank Digital Currency – a key step to modernise the country’s economy.
New York Launches Joint Cybersecurity Centre
The Joint Security Operations Center will bring federal, state, county and local cybersecurity data-sharing efforts under one umbrella to improve incident response and provide a holistic view of the cyber-threat landscape.