Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Digital Initiatives to Support NSW Communities
From helping new parents keep track of a newborn’s milestones to creating a single state-wide medical record and supporting better patient outcomes and virtual care, the Government is embracing digital solutions to help its residents.
Singpass Features Multiple Languages
The Singapore government is taking steps to make digital services more accessible; Singpass App will better support citizens with four of Singapore’s official languages – English, Tamil, Malay and Chinese – in the app.
Thailand Spearheads Automation Technology for SMEs
The innovation allows for the quick storage and retrieval of inventory which will improve enterprise competitiveness by allowing them to reduce errors, save labour and energy, and achieve greater efficiency.
India Develops Portal to Help Rehabilitate Children in Need
Baal Swaraj is a portal launched by the National Commission for the Protection of Child Rights for the online tracking and real-time monitoring of children in need of care and protection.
India Launches AI-Enabled Portal for Pension Distribution
The AI-supported portal, Bhavishya, will send automatic alerts to pensioners and enable users to submit suggestions and grievances. It is expected to improve ease of processing, speed, and accuracy.
E-Invoicing and E-Receipting Data Centre in the Philippines
E-invoicing together with e-receipt and e-sales systems will be implemented by the Bureau of Internal Revenue in the Philippines commencing in July 2022 as part of a new Electronic Invoicing System.