Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
New Tool to Help Queensland Users with Data Flow
Queensland’s water department is investing in tech and digital solutions to ensure customers and the community have better access to accurate and timely water information and services.
Vietnam’s E-Invoice System to Provide Online Services
The e-invoice system approved by the Ministry of Finance’s General Department of Taxation will provide services through an official website and will create an equal, transparent and favourable business environment.
Ho Chi Minh City, Vietnam Uses Advanced Tech to Manage Waste
An app will provide waste collection and disposal services, a digital map will show waste collection points and treatment stations; there will be a database of waste owners, transporters, treatment organisations and amounts.
Singapore, UK Sign Agreement on Digital Government Services
The United Kingdom and Singapore are pleased to announce the MoU signing that builds on their existing relationship in the areas of digital government.
Indian Department of Posts Launches E-Learning Portal for Employees
The Dak Karmayogi portal will enhance the competencies of about 400,000 rural post-service and departmental employees by providing them access to standardised training content online or in a blended campus mode.
EXCLUSIVE! Exploring the Foundations of Citizen-Centric Experience
Governments throughout Asia are being pushed to offer more online citizen services that are easier to access on any device.