Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Updates to Singapore’s Digital Birth Certificate
Dialects of a newborn’s parents, which were not reflected in digital birth certificates issued beginning May 29 of this year, will be included starting September 1, according to the Immigration and Checkpoints Authority.
Singapore Enhances Measures Against Scams
Full SMS Sender ID registration is one of the ongoing initiatives that the IMDA is recommending as part of a multi-layered strategy to systematically eliminate fraudulent calls and SMS sent through communication networks.
Vietnam Airlines Unveils Online Check-In Service
Toward the goal of becoming a digital airline, Vietnam Airlines, the national flag carrier, has launched an online check-in service. The move is expected to increase efficiency and improve customer experience and convenience.
Singapore Launches CrowdTaskSG
CrowdTaskSG, initiated by GovTech, is a platform allowing any Singaporean government department to engage citizens through the crowdsourcing of tasks such as surveys, opinion polls and translation requests, among others.
Vietnam Targets Transparent Digital Financial Ecosystem by 2030
By 2030, the Ministry aims to establish a developed digital financial ecosystem with enhanced cybersecurity and efficiency. It will apply industry 4.0 technologies and leverage the progress that’s been made with the e-government to transform the finance sector.
Internet-Connected Philippine Financial Services
Through satellite internet, PhilSA, DOST-ASTI and the Bangko Sentral ng Pilipinas have taken the initial steps toward financial inclusiveness and connectivity, especially for unserved, underserved areas and unbanked communities.