Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Progress on India’s Consumer Complaint Portal
The e-Daakhil porta is an inexpensive, speedy, and hassle-free mechanism for filing consumer complaints. Over the last two years, it has received a total of 23,640 complaints and is functional in 33 states and union territories.
U.S. Launches BEARS Locator for Public Services
The U.S. government aims to help its residents avail of their benefits and public services by using a new platform, while the Defense Health Agency continues to improve its health system in order to better serve citizens.
The Philippines Unveils First Barangay-Based Digital Centre
The Philippines launched its first barangay-based Digital Transformation Centre, while the Intellectual Property Office of the Philippines is exploring the use of a metaverse platform to help local content creators.
Singapore’s First AR Guidebook on Nature, Sustainability
NLB of Singapore has produced a new mini-book with Augmented Reality features; signed a memorandum of understanding to provide knowledge to learning communities; and received the Champions of Good Award.
India’s Open Network for Digital Commerce to be Beta-Tested
The government has announced that the open public digital infrastructure framework entity Open Network for Digital Commerce will start beta-testing the network with public users in limited areas.
Military Health Tech Reform in the U.S.
Through its Defense Health Agency, the U.S. Department of Defense is streamlining health technology for recipients as part of its modification to provide care that satisfies the needs of the digital natives’ generation.