Citizen Experience
Tech-Driven Reforms Enhance Vietnam’s Transparency
Revolutionising Authentication: Singapore’s e-Apostille System
Australian Digital Health Agency and CSIRO to Boost Healthcare System
The partnership is aimed at delivering a centre of excellence for connectivity across the Australian healthcare system, through the National Clinical Terminology Service.
Bills to Accelerate Digitalisation in the Philippines
The Philippine House of Representatives believes digitalisation is the best way to improve government service delivery and will adopt measures to use a digital platform to speed up citizen transactions and service delivery.
India: Aadhaar Records 252.5 Million e-KYC Transactions in September
An e-KYC transaction eliminates physical paperwork and in-person verification requirement for KYC; the total number of e-KYC transactions via Aadhaar was 12.97 billion by the end of September.
Melbourne Forges Ahead with Modernised Train Fleet
Work is ramping up to deliver Melbourne’s most modern trains – the X’Trapolis 2.0. The work is part of an investment by the Government to deliver a modernised fleet to meet the needs of all Victorians.
Indonesia’s BAKTI Podcast Promotes Literacy
The Podcast aims to promote community literacy; in addition to information media, the podcast also serves leisure and socialisation needs while offering a variety of information services for public consumption.
Case Study on Singapore’s National Digital Identity, Data Sharing Platform
GovTech and the World Bank’s Identification for Development have launched a case study on Singpass and APEX, both of which have improved the lives of Singaporeans and residents.