The 4th Annual Indonesia OpenGov Leadership Forum 2019 held on July 18th brought together over 300 participants from national and state government ministries, agencies, departments along with FSI, healthcare and education sectors to exchange ideas and experiences.
It was a day filled with stimulating round-table discussions with innovative gamification methods, engaging panels and insightful talks by local and international leaders from FSI and public sector ICT.
OpenGov Asia Group Managing Director and Editor-in-chief, Mohit Sagar, started proceedings by delving into the issues of data and data-privacy and the trend of leaders choosing not to share the data and instead hide behind the data.
He exhorted the ICT executives to be the leaders that lead their teams by example.
Using the analogy of a glass half full or half empty, Mohit urged the delegates to work as a team, as leaders also need help
Think outside the box and always keep the glass full, was his concluding advice to the delegates.
Embracing Big Data and Analytics Today for the Citizens of Tomorrow
Brett Aimers, Adjunct Associate Professor, College of Public Health, Medical and Veterinary Sciences, Division of Tropical Health and Medicine, James Cook University, shared his experiences with “Embracing Big Data and Analytics today for the Citizens of Tomorrow”.
Emphasising the importance of big data and analytics, Brett was of the opinion that a good analytics program supports detection, warnings and helps in mitigating consequences and promoting economic recovery.
It is key also for maps and layers, decision making, communications and allocation of resources .
How AI Can Transform Safety For Smart Cities
Sunil Chavan, Vice President FlashBlade Sales from Pure Storage, Asia Pacific & Japan highlighted how governments are capitalising on evolving technologies, such as AI, to get smarter, improve cybersecurity standards and enhance the safety of communities.
He listed six essentials elements in a smart city:
- Smart Energy Management
- Smart Services
- Smart Waste Management
- Smart Healthcare
- Smart Logistics
- Safe Community
He went on to lay out the three key smart city components – technology, human and government – and the challenges associated with them.
Shaping an AI-powered Nation: A Singapore Perspective
Koo Sengmeng, Deputy Director – AI Industry Innovation, from AI Singapore presented Singapore’s efforts to anchor deep national capabilities in Artificial Intelligence.
AI Singapore uses Artificial Intelligence in order to create greater positive social and economic impact for citizens, organisations and government.
He shared key programmes and lessons learnt from Singapore’s development of local talent in Artificial Intelligence.
Local capacity building, he felt, was crucial to remain competitive and meet the national demands in the long term.
Managing Risks with Threat Intelligence
Sidharth Mutreja, Enterprise Solutions Architect APAC from Kaspersky emphasised the need to move from a reactive security model to a proactive security model based on threat intelligence in order to gain protection from ever-evolving cyber threats.
He listed out three key points:
- Evolving Cyber threat landscape & Today’s Cyber Security Challenges
- Cyber Threat Intelligence & its importance in reducing cyber risk
- Move beyond threat intelligence to tactical and strategic threat intelligence
He shared on the evolving threats and what can be done to protect their organisations from bad actors.
Design Thinking- heart of Digital Transformation and Service Innovation
Peter spoke about how Design Thinking is central to the process of Digital Transformation and Service Innovation.
Peter’s design thinking model had three key elements:
- Delivering better outcomes through digital government innovations for seamless citizen experiences
- Adopting a digital-first mindset lies at the heart of faster and better service delivery
- Increasing service quality levels by employing omnichannel service delivery platforms
He stressed that at the heart of faster and better services is the adoption of a digital-first mindset.
eGovernment Innovation of the South Korean Government – Strategies and Best Practices
Kiyoung Lee, Executive Principal from National Information Society Agency of South Korea shared “eGovernment Innovation of the South Korean Government – Strategies and Best Practices”.
Kiyoung confirmed that the move to an eGovernment transformation agenda requires a fundamental shift in all aspects of government in its current avatar.
Additionally, the importance of customer-centred service design and delivery cannot be overstated.
Kiyoung also elaborated on factors that made South Korean government e-Gov innovation highly successful and what lessons Indonesia could draw from them.
Delegates left the forum with a far more comprehensive and pragmatic understanding of digital transformation and the tools required to advance the Industry 4.0 vision. The genuine sharing of real journeys, robust discussion, and insightful interactions provided not only food for thought but a better idea for a way forward.