September 20, 2024

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Singapore’s Code of Practice for Online Safety

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By creating the Code of Practice for Online Safety, Singapore’s Infocomm Media Development Authority (IMDA) has made a crucial step towards guaranteeing a safer online environment for its users. This aims to decrease the risks posed by dangerous content on social media platforms, especially for vulnerable users like children.

It also requires authorised Social Media Services (SMSs) to improve internet safety in Singapore and to prevent the spread of dangerous content on their platforms. Likewise, the Online Safety (Miscellaneous Amendments) Act went into force early this year to combat dangerous content on online networks accessible to Singaporeans.

This Act empowers IMDA to identify SMSs with considerable reach or impact in Singapore as complying with the Online Safety Code. This strategy assures that major social media platforms actively contribute to protecting their users from potentially unsafe content.

The strategy taken by IMDA in developing and improving the Online Safety Code has been multifaceted, involving considerable engagement with numerous parties. This procedure included speaking with members of the public, academics, and industry leaders to learn about their concerns and practical issues for online safety. Significantly, designated SMSs were also heavily involved and invited to make formal comments to the Online Safety Code, fostering a collaborative effort to create a safer online environment.

The Online Safety Code establishes critical requirements for authorised SMSs, focusing on user safety, especially that of children, by limiting their exposure to harmful content. To accomplish this, the platforms need to build robust systems and methods for successfully dealing with harmful information. Clear community norms and advanced content filtering techniques are among these efforts, guaranteeing a safer online environment for all users.

The IMDA’s Online Safety Code equips Singaporeans with tools to control their safety on social media sites. These technologies allow users to hide potentially dangerous content, limit location sharing, and regulate the visibility of their accounts to other users.

Further, authorised SMSs must provide user-friendly reporting tools for dangerous content or unwanted interactions. This encourages people to actively contribute to a safer digital community by reporting suspicious content, knowing that their concerns will be taken seriously and addressed as soon as possible.

Designated SMSs in Singapore ought to produce annual online safety reports to maintain accountability and transparency. These reports provide useful information about the platforms’ security procedures and levels of efficiency in combatting unsafe content.

Besides, these reports are available online, allowing users to make informed decisions on which designated SMS best meets their safety needs. In the second half of 2024, the first set of annual online safety reports will be issued on the IMDA website.

The problem of harmful online information is a global concern, and IMDA recognises the importance of working together to address it. Singapore’s government has enhanced its regulatory framework and is dedicated to combating the growing threat of dangerous online content.

Public education activities, in collaboration with regulatory measures, will be critical in safeguarding Singapore users from internet risks. IMDA is committed to continuing to collaborate with SMSs to improve internet safety for all users.

The IMDA’s Online Safety Code is a critical step towards ensuring a safer online experience for Singaporeans. The Code encourages openness, accountability, and confidence in the digital sphere by holding designated SMSs accountable and providing users with reporting mechanisms and safety features.

As it navigates the issues of inappropriate online content, the government hopes to provide a secure and resilient online environment for its people, especially the most vulnerable.

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Qlik’s vision is a data-literate world, where everyone can use data and analytics to improve decision-making and solve their most challenging problems. A private company, Qlik offers real-time data integration and analytics solutions, powered by Qlik Cloud, to close the gaps between data, insights and action. By transforming data into Active Intelligence, businesses can drive better decisions, improve revenue and profitability, and optimize customer relationships. Qlik serves more than 38,000 active customers in over 100 countries.

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As a Titanium Black Partner of Dell Technologies, CTC Global Singapore boasts unparalleled access to resources.

Established in 1972, we bring 52 years of experience to the table, solidifying our position as a leading IT solutions provider in Singapore. With over 300 qualified IT professionals, we are dedicated to delivering integrated solutions that empower your organization in key areas such as Automation & AI, Cyber Security, App Modernization & Data Analytics, Enterprise Cloud Infrastructure, Workplace Modernization and Professional Services.

Renowned for our consulting expertise and delivering expert IT solutions, CTC Global Singapore has become the preferred IT outsourcing partner for businesses across Singapore.

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SIRIM is a premier industrial research and technology organisation in Malaysia, wholly-owned by the Minister​ of Finance Incorporated. With over forty years of experience and expertise, SIRIM is mandated as the machinery for research and technology development, and the national champion of quality. SIRIM has always played a major role in the development of the country’s private sector. By tapping into our expertise and knowledge base, we focus on developing new technologies and improvements in the manufacturing, technology and services sectors. We nurture Small Medium Enterprises (SME) growth with solutions for technology penetration and upgrading, making it an ideal technology partner for SMEs.

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HashiCorp provides infrastructure automation software for multi-cloud environments, enabling enterprises to unlock a common cloud operating model to provision, secure, connect, and run any application on any infrastructure. HashiCorp tools allow organizations to deliver applications faster by helping enterprises transition from manual processes and ITIL practices to self-service automation and DevOps practices. 

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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently, and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and business services deliver open and flexible options to our clients. All of this is backed by IBM’s legendary commitment to trust, transparency, responsibility, inclusivity, and service. For more information, visit www.ibm.com