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Mr Chaiwut Thanakmanusorn, Minister of Digital Economy and Society (DES), along with Special Professor Wisit Wisitsora-at, the Permanent Secretary of the Ministry of Digital Economy and Society and the Electronic Transactions Development Agency (ETDA), held a meeting with the e-commerce platform providers.
The purpose was to prepare and familiarise themselves with the Royal Decree on digital platform service business, known as the Digital Platform Services (DPS) law, which will be effective from August 2023. The law requires e-commerce platform providers to notify the ETDA before conducting business.
E-commerce platform providers, as regulated entities, must comply with the law by informing ETDA before commencing their operations. Most providers have shown understanding and cooperation by registering their business information. Key focuses include collecting data, implementing preventive measures, and addressing user issues.
“It is essential to understand that the DPS law applies to digital platform services that facilitate electronic transactions and connect entrepreneurs with users. These services must either operate within Thailand or serve users in Thailand,” emphasised Chaiwut.
Providers meeting specific criteria, such as individuals earning over 1.8 million baht annually, legal entities earning over 50 million baht annually, or digital platform providers with an average monthly user count exceeding 5,000 in Thailand, are required to notify ETDA and comply with the regulations outlined in the DPS law. Even if a digital platform provider operates outside of Thailand but provides services to users in Thailand, they must appoint coordinators and fulfil reporting obligations as mandated by the law.
E-commerce platform providers recognise the vital role of user registration with identity authentication. They have engaged in fruitful discussions, sharing their user registration and identity verification approaches. Prepared to offer valuable advice and suggestions, they contribute to enhancing the manual for user authentication and identity verification developed under the DPS law.
“E-commerce platform providers should provide valuable insights and recommendations to improve the manual for user authentication and identity verification that has been developed under the DPS law,” expressed Chaiwut.
This comprehensive manual is a guideline for digital platform service providers, fostering transparency and operational efficiency. Aligned with the DPS law’s objectives of safeguarding user interests and promoting best practices, it ensures clarity in its operations.
Acknowledging the significance of preparedness and compliance, Mr Chaiwut emphasises the upcoming DPS law’s importance. Through collaborative efforts between ETDA and digital platform providers, a seamless and efficient implementation of the law is ensured. This collaborative approach establishes a regulatory environment that prioritises user well-being and encourages best practices within the digital platform service industry, protects user rights, and promotes the sustainable growth of the digital platform service industry.
Mr Chaiwut placed significant emphasis on the initial stage of the implementation process. The objective is to encourage and ensure the active participation of 1,000 digital platform service providers who will notify ETDA about their business operations. This concerted effort demonstrates a strong commitment to complying with the DPS law and aligning its services with its requirements.
“In this initial stage, it aims to have platform service providers digital to join to inform ETDA of business operations that count 1,000 cases,” Mr Chaiwut concluded.