The Ministry of Agrarian Affairs and Spatial Planning (ATR)/National Land Agency (BPN) has been successful in implementing interoperability in their system acknowledged Abdullah Azwar Anas, Minister for Administrative Reform and Bureaucratic Reform (PANRB). Successful governance, notably in the land and spatial planning sector, depends substantially on the interconnection of data and information.
Coordination and collaboration between business processes and electronic systems during the exchange of data and information is the interoperability goal for government services. Anas agreed that the ATR/BPN Ministry digital system has become a transparent business process in providing community services in the agricultural and spatial planning sectors due to interoperability.
“The Ministry of ATR/dedication BPNs to digitising services is something I’ve noted. There are established norms and practices at this office. You can avoid developing a brand-new programme by merely integrating an existing one,” Anas announced at the Jakarta-based Ministry of Agricultural and Spatial Planning’s National Working Meeting.
Access to government services would be vastly enhanced by launching the SPBE and facilitating data connectivity. The government has around 27,000 apps that make life more difficult for service consumers.
In this context, fresh ideas are needed, but the former head of the Government Goods and Services Procurement Policy Institute said that only significant technological advances must be implemented immediately. “There will be a lot of pressure on people, and services would be confusing,” he said.
The Corruption Perception Index, the Ease of Doing Business Index, and the Law Enforcement Index all increased due to the e-Government Development Index. To achieve Transformative Bureaucratic Reform, as measured by improved service quality and citizen satisfaction with government operations, digital transformation in government and public services is essential.
“If land and spatial planning services could be integrated into the Digital Public Service Mall, the benefits of digitalisation would be considerably greater (MPP). We’re eager to collaborate with the Ministry of Agriculture, Forestry, and Natural Resources (ATR/BPN) on a wide range of land and spatial planning issues,” Anas believed.
In a National Working Meeting, Minister of Agrarian Affairs and Planning/Head of BPN Hadi Tjahjanto announced the rollout of a new service acceleration initiative for land and spatial planning, dubbed Seven Rapid Services. The services offered include Checking Certificates, SKPT Certificate of Land Registration, Manual Roya and Electronic Roya, Mortgage, Transfer (other than through inheritance), Decree Registration, and HGB to Freehold Conversion.
At the ceremony, Minister Hadi urged the Ministry of ATR/state BPN’s civil apparatus (ASN) to act honestly and transparently in their responsibilities. In addition, he plans to fight decisively against anyone who uses their position in the land service for malicious purposes. In other words, feel free to complete chores following the current situation.
In response to a decree from President Joko Widodo, the Electronic Based Government System (SPBE) has made the digitalisation of land and spatial planning services a top priority. Anas remarked on the ATR/BPN Ministry’s rapid transition to digital services. The Ministry of the Interior improved its SPBE score from 3.05 (good) in 2021 to 3.55 (excellent) in 2022. Services’ convergence and pervasive digitalisation will amplify this impact.
Hadi indicated that his party would continue working to enhance digital government services. He concedes that the increased efficiency of digitalisation has decreased service density by 40–50%. The agreement was also reached to combine BPN and existing MPP services in 103 municipalities. Some of the ATR/BPN services offered by MPP are the evaluation of land rights, mortgage rights, and land technical concerns, as well as the measurement of land packages and the assessment of mortgage rights.