An event was recently jointly held by the Vietnamese Government Office and the French Embassy where French experts shared experience in data digitalisation and the handling of administrative procedures.
The event was part of a programme on cooperation in administrative modernisation and in combination with digital transformation (for 2022-2023) within the framework of a memorandum of understanding (MoU) between the Office and the French Ministry of Economy and Finance on e-government development and administrative modernisation. The cooperation programme focuses on technical assistance to streamline administrative procedures and improve business environments, e-governance, and digital transformation.
Speaking at the event, the Vice Chairman of the Government Office briefed the French side on the programmes and projects on administrative reform at state agencies being carried out by the Office, governmental ministries and agencies, and localities.
The First Counselor of the French Embassy in Vietnam noted that digitalisation and administrative modernisation form important contents of cooperation between the two countries. They are top priorities for the Vietnamese government, which has set ambitious objectives in e-government and digital government development.
To achieve the targets, Vietnam has rolled out many cooperation programmes with international partners, including France. Highlighting mutual trust, the Counselor stated that the programmes have identified cooperation targets. The participating French experts shared the view that digital transformation is taking place quickly in Vietnam and made progress, and suggested the country pay more attention to resources for digital transformation.
Earlier, Vietnam approved the National Digital Transformation Programme by 2025, with an orientation toward 2030. The strategy will help accelerate digital transformation through changes in awareness, enterprise strategies, and incentives toward the digitalisation of businesses, administration, and production activities.
The programme will target businesses, cooperatives, and business households that want to adopt digital transformation to improve their production, business efficiency, and competitiveness. The plan aims to have 80% of public services at level 4 be online. 90% of work records at ministerial and provincial levels will be online while 80% of work records at the district level and 60% of work records at the commune level will be processed online.
Further, all national databases including those for population, land, business registration, finance, and insurance should be online and connected, with shared data on a government reporting information system. The inspection of state management agencies must be done through digital systems and information systems. The annual labour production is to be increased by 8% by 2030.
It also aims to make 50% of banking operations by customers electronic, 50% of the population own digital checking accounts and 70% of customer transactions made through digital channels. 50% of decisions on lending, small, and consumer loans of individual customers are expected to be automated and 70% of work and service records at credit institutions will be processed and stored digitally. By 2030, the government wants the digital economy to contribute around 30% to the GDP. It also aims to be among the top 50 countries in e-government development and the third in ASEAN by the end of this decade.